2020 Global Survey Report

RPA and automation play a critical role in managing human and digital capital in the future of work.

As a solution to a global productivity problem, and a driver of digital transformation and business agility, automation in our lives is changing rapidly to adjust to the demands of the world around us.

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This report, “The Impact of a Digital Workforce and Business Agility at Scale” shares the results of our annual global survey that looks at how organizations around the globe are using Digital Workers to stay resilient, positive and competitive in this new economic reality. In 2020, more than 6,700 business decision makers and knowledge workers globally participated in this research which focused on:

  • The role of automation in tackling the global productivity problem
  • The challenges facing the adoption of automation in the workplace, and how organizations are addressing employee and customer concerns

Download the full report to learn more.

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